121.help respects your privacy and is committed to protecting your personal information.
We may collect information including:
Name
Email address
Telephone number
Booking details
Business profile information
Account information
Device and browser information
IP address
Cookies and analytics data
We use personal information to:
Create and manage user accounts
Process and manage bookings
Provide customer support
Send booking confirmations and reminders
Improve platform functionality and security
Detect fraud, abuse and unauthorised activity
Deliver platform updates and communications
Provide advertising and promotional services
When a booking is made, the customer's telephone number and booking information may be shared with the selected business where necessary to manage, confirm, modify or cancel the booking.
We do not sell personal information to third parties.
Businesses receiving customer information through the platform are expected to process such information responsibly and in accordance with applicable data protection laws.
Users may receive service-related emails, booking notifications, platform announcements and promotional communications.
Users may opt out of marketing communications where an unsubscribe option is available. Service-related communications may still be sent when required for the operation of the platform.
121.help uses cookies and similar technologies to:
Remember user preferences
Maintain user sessions
Improve website functionality
Measure website performance
Analyse visitor activity
Improve advertising and marketing services
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, disclosure, alteration or destruction.
Personal information may be retained for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements or maintain platform records.
Depending on applicable law, users may have rights to:
Access their personal information
Request correction of inaccurate information
Request deletion of personal information
Object to certain processing activities
Request a copy of their personal data
Questions regarding this Privacy Policy may be sent to:
info@121.help
121.help reserves the right to update this Privacy Policy at any time. Continued use of the platform following changes constitutes acceptance of the updated policy.
If you have any privacy-related questions, please contact us at support@121.help .
This website uses cookies and similar technologies to improve your experience and website functionality.
Privacy Policy